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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hannah Beach

May 22, 2025

5  out of  5
rating by Hannah Beach
"Kathrine was so nice and efficient! She helped me switch from progressive to statefarm and saved me money! She was personable and professional. I will continue to work with her in the future!"
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Loida Vasquez

May 13, 2025

5  out of  5
rating by Loida Vasquez
"Cody Ariel Vasquez Very good customer service, super friendly, good prices definitely recommend"
We responded:
"Thank you for the great feedback! We’re so glad to hear that Ariel provided you with excellent customer service and helped you find affordable insurance options. At Cody Guyer State Farm, we’re committed to offering friendly, personalized service and competitive rates on auto insurance, home insurance, life insurance, and more. We truly appreciate your recommendation and look forward to serving your insurance needs for years to come! Cody Guyer"
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Marissa Aragon

May 7, 2025

5  out of  5
rating by Marissa Aragon
"Great customer service 👍🏼 HELPED NE TREMENDOUSLY I WOULD RECOMMEND. Thank you so much for your service."
We responded:
"Thank you so much for your great review! At Cody Guyer – State Farm in Richmond, TX, we’re committed to providing outstanding customer service and personalized insurance solutions. Whether you’re looking for auto insurance, home insurance, life insurance, or financial services, we’re here to help you protect what matters most. We appreciate your trust and your recommendation—thank you for choosing State Farm in Richmond, Texas! Cody Guyer"
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Janine J

May 2, 2025

5  out of  5
rating by Janine J
"I had the absolute pleasure today to speak with Kate regarding an Auto and Rental quote. She was able to get me a substantial savings over what I was going to pay with Progressive, and was able to provide my policy with additional coverage. She was a breath of fresh air. It was so refreshing speaking to a representative from a hometown office. Thank you so much!"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear Kate was able to provide you with substantial savings and enhanced auto and renters insurance coverage. At Cody Guyer State Farm, we pride ourselves on offering a personal, hometown feel with professional service you can trust. We're so glad Kate made your experience refreshing and seamless. Thank you for choosing State Farm in Richmond, Texas—we're here whenever you need us!"
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D. Lyons

April 23, 2025

5  out of  5
rating by D. Lyons
"Kate assisted me with my home and car policy. Not only was she knowledgeable, but she was also friendly and patient, as I had several questions. I highly recommend this agency. I landed here due to a referral from Dana M. and I am grateful. Like a good neighbor, State Farm was there. Give them a try. Three quotes later and I have the best one."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Kate was able to help you with your home and auto insurance needs. Providing knowledgeable, friendly, and patient service is what we strive for every day. We're also grateful to Dana for the referral—word of mouth means the world to us! We're so glad you found the right coverage at the best value. Welcome to the State Farm family, where being a good neighbor is what we’re all about! Cody Guyer"
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Jeyson villeda

April 6, 2025

5  out of  5
rating by Jeyson villeda
"Ariel Vasquez is a wonderful agent, that guided me step by step on my process to applying for my insurance. He was very informative with what exactly I was applying and what items I am getting charged with. His knowledge of providing all the benefits and coverage I will be receiving was outstanding that it ease the process of paperwork for me. I am grateful I’m able to have him as my agent. Thank you Ariel Vasquez!!!"
We responded:
"Wow, thank you for such a thoughtful review! It’s clear that Ariel went above and beyond to make your insurance journey smooth and stress-free. His ability to break things down and explain each step is a true reflection of how much he cares about our clients. We’re so glad you feel confident and informed about your coverage—it means everything to us. Welcome aboard, and thank you for choosing us! Cody Guyer"
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Jacqueline Butler

April 1, 2025

5  out of  5
rating by Jacqueline Butler
"I just spoke with Ariel Vasquez and he was very professional and knowledgeable on services I was interested in. I was able to get get things setup very quickly with his expertise."
We responded:
"Thank you for the wonderful review! We're so glad Ariel was able to assist you with professionalism and expertise, making the setup process quick and easy. At State Farm, we strive to provide top-notch auto, home, and life insurance services, and it's great to hear that Ariel’s knowledge helped you with your insurance needs. We appreciate you trusting us with your coverage and look forward to being there for you in the future! Cody Guyer"
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Ayana Hill

March 12, 2025

1  out of  5
rating by Ayana Hill
"I am giving one star because I have to give at least one star to leave a review, State Farm is the absolute worst insurance agency that will count your roadside assistance claims against your insurance policy even for something like jumpstarting your car, so after 2 years of being with SF they raised my insurance by a crazy amount (like $400). Naturally, I cancelled my policy including my homeowners insurance. I called this office and sent an email to verify my insurance policy was canceled and I was told my policy was canceled. Fourteen days later my mortgage company mistakenly sent a check for my homeowner's policy to SF/this office and it was cashed! Fourteen days after my policy was supposedly canceled. That was two months ago and I still have not received a refund for the homeowner's insurance payment that was cashed by SF even though I called a month ago and was told by this office it was on the way. I called again this week to see where the refund check was since it sure wasn't mailed to me, and it was mailed to an incorrect address the office had on file (from two years ago), despite sending me communications when I was a policyholder to the correct address, despite insuring cars and a home at the correct address, my refund check was somehow sent to an incorrect address. Still, no word when I am going to receive my refund check before my current homeowners policy is canceled unless I come out of pocket to pay it. Meanwhile, SF cashed a check for a policy that was canceled and will not return the funds. STAY AWAY FROM SF AND THIS OFFICE. *Update* It has been a month since my initial review and I still have not been refunded for the money that was cashed by SF for a canceled policy. I filed a claim with the Texas Department of Insurance which finally got the attention of this SF office. Cody Guyer the broker and owner called me to tell me that "he received my complaint and that is not going to make me get my refund faster". At this point, it has been approximately three months since all of this began. *Final Update* Due to intervention by the Better Business Bureau and Texas Department of Insurance after nearly three months I have received my refund from State Farm for my canceled insurance premium that was cashed. I do believe were it not for one or both agencies I would not have been refunded the money that was due to me. Please beware."
We responded:
"Thank you for sharing your feedback. We genuinely regret that your experience didn’t meet your expectations, and we understand your frustration regarding the refund process. Our goal is always to provide clear communication and efficient service, and we apologize for any confusion surrounding the cancellation and refund of your policy. We appreciate that you brought this matter to our attention, and we’re glad to hear that the issue was ultimately resolved. If you ever need assistance in the future, we would be happy to help and hope to restore your confidence in our services. Cody Guyer"
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Myrna Bouz

February 13, 2025

5  out of  5
rating by Myrna Bouz
"I highly recommend Mr. Ariel Vasquez for anyone looking for a reliable and knowledgeable insurance agent. From the very beginning, he took the time to understand my needs and provided the best coverage options tailored to my situation. Ariel Vasquez with State farm is always responsive, professional, and goes above and beyond to ensure everything is clear and hassle-free. Whether it was answering my questions or finding the best rates, he made the entire process smooth and stress-free. If you’re looking for an insurance agent who truly cares about their clients, look no further. M Bouz"
We responded:
"Thank you so much for your kind words and recommendation! I truly appreciate the opportunity to assist you with your insurance needs. My goal is always to provide the best coverage options and make the process as smooth as possible. It’s great to hear that you had a positive experience, and I’m always here if you have any questions or need further assistance. Thanks again for your trust and support! Cody Guyer State Farm Auto, Homeowners, Life, Health"
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Jeff Bowman

January 28, 2025

5  out of  5
rating by Jeff Bowman
"Brenda Vasquez was friendly and did a professional job setting us up as a new customer with insurance. Thanks."
We responded:
"Thank you for the great review Jeff! We appreciate your business and look forward to providing you with exceptional service. Cody Guyer State Farm Auto, Home, and Life Insurance"
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johnny

January 28, 2025

5  out of  5
rating by johnny
"In my 38 years I have never shopped for insurance because, well I don't like to torture myself. My wife handles this for the most part. But paying the bill at almost $400 for 2 cars every month was torture enough. Last week on my way to work I prayed for a solution. Later that day I was at work Ariel gave me a random call talking about insurance! I gave him a hard time, cut him short, and challenged him to give me a lower rate than what I was actually paying. Ariel maintained a professional and charismatic attitude the entire time. THE CHALLENGE WAS ACCEPTED! Ariel surprised me with savings of over $100 a month! I've been excited ever since. Ariel I didn't tell you this, but if you keep saving me money like this you have a customer for life."
We responded:
"I'm glad Ariel could make the insurance shopping experience a little more exciting. Thank you for the awesome review and we look forward to providing you with exceptional service for years to come. Thank you for your business! Cody Guyer State Farm Auto, Home, and Life"